Business Writing MCQs
Business Writing MCQs
Business Writing MCQs extensive collection that cover a wide range of topics to enhance your knowledge. We offer comprehensive MCQ resource to test your Business Writing knowledge.
1: Which of the following is the best way to sign off an e-mail?
A. Regards
B. Love
C. xoxo
D. See ya!
2: What should you not do in sales writing?
A. Write like you talk
B. State facts
C. Bend the truth
D. Use common words
3: Which of the following is an example of an infographic?
A. An email attachment
B. A pie chart
C. A 3D product mockup
D. A potential logo design
4: What does it mean when you write "enc." in a letter?
A. There are additional documents included with the letter.
B. It indicates the end of the letter.
C. None of these
D. It indicates the status of the recipient.
5: In order to ensure that your words will be interpreted correctly you need:
A. Inside jokes
B. Emoticons
C. Appropriate tone
D. None of these
E. Encrypted file names
6: The recipient's address should go before the salutation.
A. True
B. False
7: When sending a mass e-mail, what should be in your subject line?
A. A descriptive subject
B. Any of these
C. A greeting
D. Blank
8: True or False, it is always appropriate to "reply to all" when answering an e-mail.
A. True
B. False
9: Which one of these should you be whilst writing a business letter?
A. Casual
B. Direct
C. Enthusiastic
D. Personal
10: Which of these fonts are appropriate to use?
A. Times New Roman, Speciar, Comic Sans
B. Times New Roman and Arial
C. Arial, Comic Sans, Verdana, Times New Roman
D. Times New Roman, Comic Sans and Arial
11: What is a company's mission statement?
A. A summary of the management team
B. A statement of competitive strategy.
C. A statement of upcoming milestones
D. A statement of purpose.
12: Which of these are ways of using memoranda?
A. All of these
B. Announce policies
C. Report results
D. Instruct employees
13: In business email communication, it is correct to use such terms as LOL or BTW.
A. True
B. False
14: In business communications, it is okay to use an abbreviation in the body of the communication if you have spelled out the abbreviation in an earlier place (e.g. People for the Ethical Treatment of Animals (PETA))
A. False
B. True
15: In a business memorandum the letters RE mean Real Executive
A. True
B. False
16: Revising letters and documents is unnecessary as it takes too much time and slows the pace of the business project.
A. True
B. False
17: What should you do before submitting a business draft?
A. Proof-read and make sure it applies to the audience
B. Make sure it is detailed
C. Make sure it applies to the audience
D. Proof-read
18: Which of the following sections would you find in a business plan?
A. Executive Summary
B. Exit Strategy
C. All of these
D. Market Analysis
19: What does a letterhead usually consist of?
A. Corporate design, name and address
B. Corporate design and name
C. Corporate design
D. Address and date
20: If you are sending a mass e-mail and do not require input from everyone, in which field should you put the majority of names?
A. Via:
B. Re:
C. Cc:
D. To:
21: True or False? The use of emoticons in any business writing is appropriate.
A. False
B. True
22: What should longer reports and documents include?
A. Nothing just the report is fine.
B. Executive summary, table of contents, and clearly labelled sections and subsections
C. Only page numbers should be included.
D. Reports should not be more than a page long.
E. An executive summary and nothing else.
23: How do you reach clarity in your writing?
A. Concise information
B. Both of these
C. Neither of these
D. Ambiguous information
24: What does NNTR stand for?
A. No need to respond
B. Not necessarily timed response
C. No nonsense troubled response
25: When writing a report, more is always better.
A. False
B. True
26: What should you not do with your cover letter?
A. Personally sign the letter
B. Send it with your résumé
C. Keep it brief
D. Write more than one page
27: What is the proper salutation for males?
A. All of the above
B. Mister
C. Mr
D. Ms
28: “Clear”, “formal” and “professional” writing means that you should avoid:
A. Unsubstantiated facts
B. Vague or ambiguous statements
C. Jokes, humor, anecdotes and clichés
D. (All of these choices)
29: What is an appropriate font size?
A. 12 font size
B. 8 font size
C. Any font size
D. 15 font size
30: What should you include in the signature of a business e-mail from your company?
A. Only e-mail address and phone number
B. Name, company link, phone number and e-mail address
C. Only name and phone number
D. Only name and company link
31: Which of the following is included in a business letter?
A. Insider Address
B. All of these
C. Sender's Address
D. Salutation
32: Should there be one space after a colon or two?
A. Two
B. It doesn't matter
C. One
33: What does a good closing in sales writing do?
A. Clearly states what action you want
B. Makes the action easy
C. All of these
D. Dates the action
34: What is the correct way to write the date for an American based business letter?
A. September 5, 1999
B. 5 September 1999
C. 09/05/1999
35: Unless specifically requested, you should always use which salutations for females?
A. Mrs
B. Miss
C. Ms
D. None of these
36: Which of these are tools when "chunking" your paragraphs?
A. White space
B. Bullet lists
C. Informative headers
D. All of these
37: "Irregardless of the facts, he made the right decision." Is this statement grammatically correct?
A. Yes
B. No
38: Which is an acceptable way of starting a letter?
A. (all of these answers are correct)
B. Dear John
C. Dear Dr, Mr, Mrs, Miss, or Ms
D. Dear Sir or Madam
39: Which of the following is not a primary document of Business Writing?
A. User Manual
B. Business Reports
C. Letters
D. Memoranda
40: What does EOM stand for?
A. Everyone on meeting
B. End of message
C. Effective operating meeting
D. None of these
41: As a rule, sentences in business letters should use which voice?
A. Active voice
B. Either voice works equally well
C. Passive voice
42: A memo is different than a memorandum.
A. True
B. False
43: True or false? An executive summary is often multiple pages long.
A. False
B. True
44: Entry level job seekers should keep their resume to _________ in length.
A. 1 page
B. As many pages as you like
C. no more than 3 pages
D. 2 pages
45: The use of exhibits is intended for:
A. To break up the writing
B. Visual information that is easier to interpret than words
C. All of these
D. Graphical information that would be impractical to include in the main body
46: Which of the following is grammatically INCORRECT?
A. Everything is going well except for some trouble in the sales division.
B. The problem is affecting the whole operation.
C. They have alot of customers, except in the southern stores.
D. Their expenses are growing faster than their profits.
47: It is appropriate to use an abbreviation like ASAP when writing a memo.
A. It depends on the audience.
B. False
C. True
48: True or False? Memorandums are formal pieces of writing.
A. True
B. False
49: True or False? It is unacceptable to have a paragraph that is only one sentence.
A. False
B. True
50: When should you spell out numbers?
A. Only when a number has technical significance (e.g. 6%)
B. Only when a number is ten and below
C. When a number begins a sentence or is ten and below
D. When a number is ten and above or has technical significance (e.g. 6%)
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