Our experts have gathered these Email Etiquette MCQs through research, and we hope that you will be able to see how much knowledge base you have for the subject of Email Etiquette by answering these 80+ multiple-choice questions.
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A. True
B. False
A. False
B. True
A. Assure you copy every person in the group even though they are in the group email address, just in case.
B. Only respond to the original group email address, making sure no other individual names in the group are copied so duplicates are not received.
C. Nothing, you know how to respond to a group email address, it is simple.
D. Bolding your response
A. the majority of the group
B. the original sender
C. half of the group
D. everyone
A. False
B. True
A. For Whom It Worries, Forget Your Instructor
B. For Whom It Worries, Fax Your Information
C. For What It’s Worth, For Your Information
D. Future Wear Inside Walls, Fool Your Insides
A. Sent
B. Inbox
C. Draft
D. Contacts
A. Not needed Thursday
B. No need to ring
C. None of these
D. No need to respond
A. Always
B. When you want to show your boss how smart you are.
C. Rarely. It should be used only if the reply email applies to all recipients.
D. Never
A. False
B. True
A. True
B. False
A. never
B. frequently
C. sparingly
A. True
B. False
A. Thanks or Thank You
B. Love
C. Goodbye
D. Until next time
A. Do not sign at all as people know who the email is from, courtesy your return email address
B. Create a signature that will get automatically attached to every email you sen
C. Only sign emails which you send to business associates
D. Include the ‘from’ information in the subject line so you can save the time of ‘signing’ the email
A. False
B. True
A. True
B. FALSE
A. use all uppercase letters
B. always include the name of the person to whom you are sending your message
C. always be consistent with the body of your email
D. always be more interesting than your email
A. False
B. True
A. True
B. False
A. TRUE
B. False
A. use many exclamation points
B. use italics
C. use all capital letters
D. add spaces between letters
A. Return Receipt
B. Spell Check
C. CC Line
D. BCC Line
E. Delayed Delivery
A. Sensitive Information
B. Links to websites
C. Lengthy details
D. Your Phone Number
E. Your Name
A. Escalate the issue to your superiors
B. Add their messages to a spam folder so you can address the emails at your leisure
C. Inform them that you only need to be updated a few times, or when a decision is made
D. Simply stop reading emails from those individuals
A. True
B. False
A. A main reason for email server overload
B. A recommended way to increase workplace morale
C. A relaxing and recommended start to the workday
D. Typically unproductive and not recommended
A. no later than 72 hours
B. no later than one week
C. within 24 to 48 hours
D. immediately or not at all
A. Plum
B. Pit
C. Trap
D. Hoax
A. Confirmation of a document received by fax
B. Revisions to a scheduled meeting time and date
C. Emotional explanations of misunderstood actions
D. Lists of what each employee will be bringing to the company potluck
A. True
B. False
A. Free
B. Discount
C. Save
D. All can be flagged for spam
A. Action Required
B. Already Read
C. Attentive Response
D. Anonymous Response
A. No Reply Needed
B. Need Response Now
C. No Recipients Notified
D. Not Really Necessary
A. None of these
B. A program that blocks the recipient from seeing the sender.
C. Signature information that is appended at the bottom of an email.
D. A virus that blocks and replaces your email signature.
A. c) Blind Copy
B. a) & b)
A. Middle name
B. First name
C. Honorific and last name
D. Nickname
A. 2 (!!)
B. 1 (!)
C. 4 (!!!!)
D. 3 (!!!)
A. That you are angry over an issue.
B. That's how you always send emails.
C. You think it makes it easier to read.
D. You want to draw attention to the contents of the email.
E. That you have left your "Caps Lock On".
A. visibilty to other recipients
B. ability to respond the the message
C. priority in the email chain
D. ability to see other recipients' responses
A. True
B. False
A. The likelihood that an email gets beyond ISP's and spam filters
B. The likelihood that an email is read in its entirety
C. The likelihood that a subject line is noticed by a recipient
D. The accuracy of a recipient's understanding of a message
A. shows laziness
B. makes the message seem scattered
C. is distracting
D. makes it easier to read
A. sparingly
B. never
C. frequently
A. summarize the quotation to be concise
B. substitute each line with a letter to be concise
C. use "[...]" to be concise
D. use the entire quote
A. False
B. True
A. Use an online hosting service
B. (all of these)
C. Fax the image to the recipient
D. Tell them where to find a similar image online
A. 3 lines
B. 7 lines
C. 1 line
D. 5 lines
A. follow up to close the loop
B. keep the introducer on all subsequent replies to the introduction
C. refrain from asking both parties in advance of the introduction
A. https://http://smarterer.com/ .
B. (https://http://smarterer.com/).
C. https://http://smarterer.com/.
D. <https://http://smarterer.com/>.