Workplace and Organizational Communication MCQs
Workplace and Organizational Communication MCQs
Our team has conducted extensive research to compile a set of Workplace and Organizational Communication MCQs. We encourage you to test your Workplace and Organizational Communication knowledge by answering these multiple-choice questions provided below.
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1: Artifacts are objects that can't be touched
A. True
B. False
2: The ultimate sources of the values and actions of an organization are known as Selection
A. True
B. False
3: The means through which workplace messages are transmitted between and among coworkers is known as
A. Communication channels
B. Social media
C. Cyberspace
D. Communication climate
4: A workplace environment where workplace members experience feelings of openness, trust, and support when interacting with one another is known as
A. Communication channels
B. Communication networks
C. Communication climate
D. Communication goals
5: Communication networks are _______ patterns of interaction that regulate the extent to which and how organizational members talk with one another.
A. Formal
B. Informal
C. Any of the above
D. None
6: Discussing work-related concerns with ________ is known as Displaced dissent
A. Family
B. Friends
C. People outside the organization
D. All of the above
7: Formal communication network includes
A. Downward communication
B. Upward communication
C. Horizontal communication
D. Any of the above
8: A network that is established through the social interactions that occur among coworkers is known as
A. Formal communication network
B. Informal communication network
C. Both
9: The process by which workers proactively acquire feedback from one another is known as latent dissent
A. True
B. False
10: Discussing work-related concerns with_________ is known as latent dissent
A. Coworkers
B. Superiors
C. Family
D. Friends
11: Mentor-protege relationships develop between an experienced colleague and a less advanced colleague
A. True
B. False
12: The process through which organization members ___________practices through their communication with both internal superiors, subordinates, and peers and external clients, customers, and stakeholders is known as organizational communication
A. Develop
B. Maintain
C. Modify
D. All of the above
13: Peer relationships develop between
A. Coworkers at same hierarchical level
B. Coworkers at different hierarchical levels
C. Senior and junior
D. None of the above
14: Superior- subordinate relationship are between same ranked coworkers
A. True
B. False
15: Upward dissent is voicing concerns about the workplace with
A. Coworkers
B. Subordinates
C. Superiors
D. Friends
16: The strategies, goals, and philosophies that act as guidelines for work behavior are known as
A. Assumptions
B. Strategies
C. Roles
D. Values
17: The experience of at least ____ negative acts that occur at least weekly for 6 or more months in situations where the recipients find it difficult to defend against and stop abuse.
A. One
B. Two
C. Three
D. Four
18: Workplace communication is the communicative exchanges that occur among
A. Coworkers
B. Managers
C. Committees
D. Task forces
E. All of the above
19: Workplace culture are the ways in which employees
A. Think
B. Act
C. Behave
D. All of the above
20: Workplace dissent arises when employees feel as if they are a vital part of the company
A. True
B. False
21: A unique type of workplace relationship that blends the expectations associated with personal relationships with the expectations that govern work roles is known as
A. Workplace relationships
B. Workplace friendships
C. Workplace dissent
D. Workplace culture
22: Sustained interactions that occur between coworkers are known as workplace relationships
A. True
B. False
23: Workplace romantic relationships include
A. Dating
B. Cohabitation
C. Marriage
D. All of the above
24: The process by which organizational ________ learn about the values, norms, and expectations that will enable them to become fully contributing members of the workplace is known as Workplace socialization
A. Leaders
B. Members
C. Peers
D. Newcomers
25: Work-spouse relationship is between
A. Two friends
B. Two same sex friends
C. Two opposite sex friends
D. Employee and employer
26: What is the first phase of organizational socialization?
A. Anticipatory
B. Encounter
C. Metamorphosis
D. Information seeking
27: The process of how employees move through organizational life and become integrated members of the organization is referred to as ______.
A. Encounter
B. Integration
C. Summation
D. Socialization
28: ______ are a component of workplace culture that employees can see and touch.
A. Communication channels
B. Artifacts
C. Values
D. Assumptions
29: What is the second stage of organizational socialization?
A. Anticipatory
B. Encounter
C. Metamorphosis
D. Integration
30: The formal and informal patterns of interaction that regulate the extent to which and how you and your organizational members talk with each other are referred to as ______.
A. Socialization
B. Communication networks
C. Rites
D. Vocabulary
31: ______ are the means through which workplace messages are transmitted between and among coworkers.
A. Communication networks
B. Communication channels
C. Artifacts
D. Values
32: In a(n) ______ communication climate, employees feel comfortable sharing ideas with their colleagues and receive positive feedback, constructive criticism, and critical listening.
A. Supportive
B. Accommodating
C. Static
D. Encouraging
33: In a(n) ______ communication climate, employees often feel insecure about sharing ideas for fear of facing harsh criticism or ridicule.
A. Informal
B. Defensive
C. Self-protective
D. Aggressive
34: In a(n) ______ communication climate, employees often feel insecure about sharing ideas for fear of facing harsh criticism or ridicule.
A. Informal
B. Defensive
C. Self-protective
D. Aggressive
35: Which type of cultural artifacts revolve around informal and formal communicative events, recognized and sanctioned by the workplace, in which coworkers participate?
A. Symbolic
B. Role
C. Interactive
D. Textual
36: Workplace friendships are ______ and have a(n) ______ focus.
A. Involuntary; impersonal
B. Involuntary; personal
C. Voluntary; impersonal
D. Voluntary; personal
37: ______ are the parameters surrounding the existence of the workplace, such as its location or history.
A. Role artifacts
B. Symbolic artifacts
C. Contextual elements
D. Interactive elements
38: New employees experience socialization ______.
A. When they submit their application
B. On their first day of work
C. After a few months on the job
D. After they leave the workplace
39: ______ dissent is expressed by discussing work-related concerns with people outside of the organization, such as family members and friends.
A. Displaced
B. Upward
C. Latent
D. Downward
40: ______ dissent is expressed by discussing work-related concerns with people outside of the organization, such as family members and friends.
A. Displaced
B. Upward
C. Latent
D. Downward
41: Downward communication in a workplace is initiated by ______ and directed toward ______.
A. Subordinates; superiors
B. Superiors; subordinates
C. Anyone; peers
D. Managers; prospective employees
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Workplace and Organizational Communication MCQs
