Influencing Tactics MCQs

Influencing Tactics MCQs

These Influencing Tactics multiple-choice questions and their answers will help you strengthen your grip on the subject of Influencing Tactics. You can prepare for an upcoming exam or job interview with these Influencing Tactics MCQs.
So scroll down and start answering.

1: _____________ to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.

A.   Exchange tactic

B.   Seek first to understand then to be understood

C.   Ingratiation

D.   Distinguishing between the person and the behavior/performance

2: The Golden rule

A.   Ingratiation

B.   Apprising

C.   Seek first to understand then to be understood

D.   Fight or flight

3: When the requestor asks for something based on personal friendship or loyalty

A.   Ingratiation

B.   Distinguishing between the person and the behavior/performance

C.   Inspirational appeal

D.   Personal appeals

4: The use of favors - complements or friendly behavior to make the target feel better about the influencer

A.   Exchange tactic

B.   Distinguishing between the person and the behavior/performance

C.   Apprising

D.   Ingratiation

5: The use of logical arguments and hard facts to show the target that the request is a worthwhile one

A.   Fight or flight

B.   Rational persuasion

C.   Seek first to understand then to be understood

D.   Distinguishing between the person and the behavior/performance

6: Talk through differences - _______ is not the thing to do when you disagree - avoid violent words or actions - avoid fleeing or sulking or feeling sorry and withdrawing

A.   Apprising

B.   Fight or flight

C.   Consultation

D.   The circle of influence

7: A tactic designed to appeal to the target's values and ideals thereby creating an emotional or attitudinal reaction

A.   Patience

B.   Proactive response

C.   Inspirational appeal

D.   The circle of influence

8: Knowing advance our actions and consequent reactions

A.   Avoid saying the unkind thing

B.   The circle of influence

C.   Proactive response

D.   Patience

9: It takes time - accept the reality of step-by-step processes and natural growth cycles.

A.   The rules

B.   Consultation

C.   Exchange tactic

D.   Patience

10: Used when the requestor offers a reward or resource to the target in return for performing a request

A.   Ingratiation

B.   Rational persuasion

C.   Exchange tactic

D.   Fight or flight

11: When you are provoked or fatigued show self-control and...

A.   Distinguishing between the person and the behavior/performance

B.   Proactive response

C.   Avoid saying the unkind thing

D.   Exchange tactic

12: Agree on limits - rules - expectations - and consequences - these must be clearly established - agreed upon - understood - and enforced.

A.   Rational persuasion

B.   Personal appeals

C.   Inspirational appeal

D.   The rules

13: Knowing there will some things out of our control

A.   The circle of influence

B.   Consultation

C.   Rational persuasion

D.   Inspirational appeal

14: Occurs when the requestor clearly explains why performing the request will benefit the target personally

A.   The rules

B.   Fight or flight

C.   Avoid saying the unkind thing

D.   Apprising

15: Occurs when the target is allowed to participate in deciding how to carry out or implement a request

A.   Seek first to understand then to be understood

B.   Proactive response

C.   Consultation

D.   Patience