Emotions, Attitudes, and Stress MCQs

Emotions, Attitudes, and Stress MCQs

Our experts have gathered these Emotions, Attitudes, and Stress MCQs through research, and we hope that you will be able to see how much knowledge base you have for the subject of Emotions, Attitudes, and Stress by answering these multiple-choice questions.
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1: The range of bad feelings in the form of emotions and moods that people experience is known as affects .

A.   True

B.   False

2: A learned tendency to consistently respond positively or negatively to people or events is known as?

A.   Attitude

B.   Avoid

C.   Actuality

D.   Positivity

3: Cognitive dissonance is the inconsistency between_____.

A.   A person’s beliefs

B.   Attitudes

C.   Both a and b

D.   None of these

4: Coping is the effort to _____

A.   Manage

B.   Reduce

C.   Minimize stressors

D.   All of these

5: Counterproductive work behaviors are Voluntary behaviors that _____ disrupt or harm the organization

A.   Purposefully

B.   Haphazardly

C.   Aimlessly

D.   None of these

6: Deep acting Efforts do not change your actual emotions to better match the required emotions of the situation.

A.   True

B.   False

7: Basic norms that govern which emotions should be displayed and which should be suppressed is known as ?

A.   Display rules

B.   Distress

C.   Emotional contagion

D.   Deep acting

8: Low levels of stressors that have destructive and positive effects on effort and performance is known as distress.

A.   True

B.   False

9: A phenomenon in which emotions which are experienced by mostly people of a work group are spread to the others.

A.   True

B.   False

10: ____ is a discrepancy between the emotions a person displays and the emotions he or she actually feels.

A.   Emotional dissonance

B.   Emotional labor

C.   Emotional regulation

D.   Emotions

11: _____is the process of managing one’s feelings to present positive emotions even when they are contrary to one’s actual feelings.

A.   Emotional dissonance

B.   Emotional labor

C.   Emotional regulation

D.   Emotions

12: A set of processes through which people influence their own emotions and the ways in which they experience and express them is known as _____.

A.   Emotional dissonance

B.   Emotional labor

C.   Emotional regulation

D.   Emotions

13: Intense feelings indirect at a specific object or person.

A.   True

B.   False

14: An effort to try to change a person’s emotional reaction to a stressor by using negative language and distracting techniques.

A.   True

B.   False

15: A connection with the organization and passion for one’s job is known as ____.

A.   Emotional dissonance

B.   Emotional labor

C.   Emotional regulation

D.   Employee engagement

16: _______Moderate levels of stressors that have constructive and positive effects on effort and performance.

A.   Emotional dissonance

B.   Emotional labor

C.   Eustress

D.   Emotions

17: The degree to which an generally feels positive or negative about a job

A.   True

B.   False

18: Generalized positive or negative feelings of mind is known as ___.

A.   Moods

B.   Negative affect

C.   Positive affect

D.   None of these

19: A mood dimension that consists of emotions such as boredom, ______and depression.

A.   Lethargy

B.   Energy

C.   Business

D.   None of these

20: Discretionary and voluntary behavior that is a part of the employee’s specific role requirements and is formally rewarded.

A.   True

B.   False

21: A mood dimension that consists of emotions such as excitement, _______, and cheerfulness at the high end and boredom, sluggishness, and tiredness at the low end.

A.   Self-assurance

B.   Agitation

C.   Humbleness

D.   None of these

22: A type of coping that aims at reducing or eliminating stressors by attempting to understand the problem and seeking practical ways in which to resolve it is known as Problem-focused coping.

A.   True

B.   False

23: ____ is an environmental stimuli that place demands on individuals

A.   Stressors

B.   Strain

C.   Surface acting

D.   None of these

24: ____ is the physiological and psychological reactions to stress.

A.   Stressors

B.   Strain

C.   Surface acting

D.   None of these

25: ______ is a person suppresses their true feelings while displaying the organizationally desirable ones.

A.   .Stressors

B.   Strain

C.   Surface acting

D.   None of these

26: Wellness program is a personal or organizational effort to promote health and wellbeing through providing access to services like _____.

A.   Medical screenings

B.   Weight management

C.   Health advice, and exercise programs

D.   All of these

27: Which of the following describes a mood?

A.   Intense feelings directed at a specific object or person

B.   Numerous and intense, but they are usually also short-lived

C.   Less intense and more generalized feelings not directed at a specific object or person

D.   A broad term covering a wide range of feelings

28: Which is a potential repercussion from being in a heightened, negative emotional state?

A.   Jumping into a new position fully assessing the realities of what the new job has to offer

B.   Improving your professional reputation

C.   Improving the function of the work group

D.   Lack of improvement in work performance

29: Which of the following creates an environment in which people work better together, experience less conflict, and experience higher levels of work performance?

A.   Emotional labor

B.   Emotional dissonance

C.   Positive emotional contagion

D.   Adherence to display rules

30: Which antecedent-focused strategy consists of refocusing your attention to an area of a situation that results in a more positive emotional outcome?

A.   Attention deployment

B.   Situation selection

C.   Situation modification

D.   Cognitive change

31: Select the answer that is a characteristic of emotional intelligence.

A.   The ability to understand emotions in ourselves and others in order to effectively manage our own behaviors and our interpersonal relationships

B.   Includes learning the language of emotion in different cultures without understanding of emotional expression

C.   Considered by organizations to be less important to professional success than other abilities, such as technical skills

D.   When we consciously mask inward emotional reactions with more positive or neutral behavioral responses

32: Which of the following are the four dimensions of emotional intelligence?

A.   Reappraisal, suppression, situation selection, and cognitive change

B.   Social awareness, self-awareness, self-management, and relationship management

C.   Display rules, emotional dissonance, surface acting, and deep acting

D.   Cognitive appraisal, affective evaluation, behavioral intention, and actual behaviors

33: Which of the following is the strongest predictor of actual behavior?

A.   Behavioral intention

B.   Cognitive appraisal

C.   Affective evaluation

D.   Emotional intelligence

34: Which of the following can one do to alleviate the psychological discomfort associated with cognitive dissonance?

A.   Perceive, empathize with, and react appropriately to the emotions of others

B.   Change one’s beliefs, attitudes, values, or behaviors or rationalize the inconsistency

C.   Manage the emotions of others to build strong and healthy relationships with them

D.   Respond consistently, either positively or negatively, to people or events

35: Select the answer that is included in the job satisfaction list.

A.   Relations with clients

B.   Little change of promotion

C.   Day-to-day job responsibilities

D.   Recognition received for work completed

36: Which of the following lists counterproductive work behaviors?

A.   Volunteering to do work that is not a part of the employee’s specific role requirements and is not formally rewarded

B.   When a person perceives a situation as threatening to his or her well-being or when his or her resources have been taxed or exceeded

C.   Disrupting, harming, sabotaging, or creating conflict with the organization

D.   Associated with workload, job demands, job complexity, and deadlines that are related to motivation and performance

37: Which of the following is a characteristic of stress in the workplace?

A.   Improved health and absenteeism

B.   Illnesses not caused by stress.

C.   Eustress

D.   Cognitive dissonance-induced stress

38: Which of the following describe challenge and hindrance, the two main types of stressors?

A.   Positive and negative

B.   Motivation and performance

C.   Pay and workload

D.   Cognitive dissonance and job satisfaction

39: Eustress consists of a moderate level of stressors that have constructive and positive effects on effort and performance. Conversely, distress involves high levels of stressors that have destructive and negative effects on effort and performance. Select the answer with the three elements of distress.

A.   Hindrance, counterproductive work behavior, and job security

B.   Physiological element, psychological element, and job burnout.

C.   Physical safety condition of the workplace, chances for promotion, and retirement plan

D.   Employee engagement, job satisfaction, and behavioral intentions

40: According to the text, which of the following lists problem-focused and emotion-focused stress-coping mechanisms?

A.   Employee engagement, cognitive appraisal, and affective evaluation

B.   Social awareness, relationship management, and cognitive dissonance

C.   Negotiate for better pay, change jobs, and improve the relationship with coworkers

D.   Understand the problem, seek practical ways to resolve the problem, use positive language

41: Which of the following is a characteristic of a wellness program?

A.   They decrease morale and reduce employee turnover.

B.   They cost organiza­tions money by reducing absenteeism and increasing the cost of providing medi­cal insurance.

C.   They should be educational and effective but don’t need to be fun.

D.   Managers are not essential to a program’s success.

42: Coping is the effort to manage, reduce, or minimize ______.

A.   Exercise

B.   Stress

C.   Distress

D.   Eustress

43: Using positive language and distracting techniques creates ______, according to our text.

A.   Stress

B.   Eustress

C.   Emotion-focused coping

D.   Problem-focused coping

44: A program that promotes health and well-being is called a ______ in our text.

A.   Coping-focused program

B.   Workplace training session

C.   Response-focused strategy

D.   Wellness program

45: The autonomic nervous system regulates the ________ that accompanies different emotions.

A.   Physiological arousal

B.   Expressive behaviors

C.   Stress

D.   Conscious experience